Mistake #5: Failing to Engage
Does your work environment enable a sufficient and sustainable workforce in support of corporate objectives? To put that in plain English; are your staff happy campers? If morale is low, productivity suffers. If your organization is not productive, then your clients and stakeholders (in turn) will also not be happy campers.
Similar to real estate, where location reigns; the three most important words in employee relations are “Communicate, communicate and communicate”. “I don’t know what’s going on around here” is a major employee concern. Yet, “I don’t have time” is the number one refrain we hear from managers about why they don’t engage their staff.
Our advice: Treat you staff as you would like to be treated. Tell them what is going on (and not going on), regularly. Ask for their input. Conduct Employee Satisfaction surveys. Carefully measure your retention and turnover rates. Conduct exit interviews; when staff leave you should know why.