Top 10 Mistakes in HR Management: Mistake #5

Mis­take #5: Fail­ing to Engage

Does your work envi­ron­ment enable a suf­fi­cient and sus­tain­able work­force in sup­port of cor­po­rate objec­tives?  To put that in plain Eng­lish; are your staff happy campers?  If morale is low, pro­duc­tiv­ity suf­fers.  If your orga­ni­za­tion is not pro­duc­tive, then your clients and stake­hold­ers (in turn) will also not be happy campers.

Sim­i­lar to real estate, where loca­tion reigns; the three most impor­tant words in employee rela­tions are “Com­mu­ni­cate, com­mu­ni­cate and com­mu­ni­cate”.  “I don’t know what’s going on around here” is a major employee con­cern.  Yet, “I don’t have time” is the num­ber one refrain we hear from man­agers about why they don’t engage their staff.

Our advice:  Treat you staff as you would like to be treated.  Tell them what is going on (and not going on), reg­u­larly.  Ask for their input.   Con­duct Employee Sat­is­fac­tion sur­veys.  Care­fully mea­sure your reten­tion and turnover rates.  Con­duct exit inter­views; when staff leave you should know why.

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