McConnell HR Consulting New York

Whether you’re the President, Exec­u­tive Direc­tor, COO, VP, Cor­po­rate Ser­vices or some­one else in senior man­age­ment – run­ning a Non-Profit Orga­ni­za­tion is chal­leng­ing.  Your respon­si­bil­i­ties include strat­egy, pro­gram deliv­ery, fundrais­ing and day-to-day oper­a­tions.  Not to men­tion; keep­ing the Board happy, man­ag­ing your num­bers, keep­ing the lights on, and the ‘care and feed­ing’ of the folks who arrive at work every day.

This pre­sen­ta­tion is based on a book, “The NPO Dilemma”.  The book itself is based on 25 years of HR, Orga­ni­za­tion and man­age­ment con­sult­ing to NPO’s.  It is a set of ‘dis­patches from the front lines’, pro­vid­ing a com­pi­la­tion of both the­ory (how NPO’s should be man­ag­ing their Human Resources) and prac­tice (how NPO’s actu­ally man­age their Human Resources func­tion in real life).

Out of this comes a series of nine HR dilemma’s faced by NPO senior man­age­ment every day.  A dilemma is a prob­lem offer­ing only two pos­si­bil­i­ties, nei­ther of which is prac­ti­cally accept­able. (We all know of course, that there are always ‘way more’ than two choices.) The dilem­mas we dis­cuss are:

1. CEO vs. COO?  Where does the Exec­u­tive Direc­tor best spend their time?
2. Do You Have the Right Jobs in Your Orga­ni­za­tion?  How do you know?
3. Will the Peo­ple You Hire Stay? Why?
4. Pub­lic Sec­tor or Pri­vate Sec­tor?  Which are you?
5. Are You Pay­ing Prop­erly?
a) Are you being fair?  Do you know what ‘fair’ is?
b) What is your mar­ket posi­tion?  Can you com­pete?  Against who?
c) How can you afford key hot skills?
d) Do you pay for per­for­mance?  Should you?
e) Inter­nal com­mu­ni­ca­tions?  Who knows what, when?

Tim McConnell is the Man­ag­ing Part­ner of McConnell HR Con­sult­ing Inc.  He is pre­sent­ing ‘The NPO Dilemma” on Mon­day, Octo­ber 8 at 11:45 a.m. dur­ing the 2012 Non­profit Human Resources Conference.